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Shop4-IT wins Sophos new partner of the year 2007

Services - Electro Comm Digital Services Ltd

Our sister company (Electro Comm Digital Services Limited) looks after all our on site installation, support and servicing.

Electro Comm Digital Services Limited
 
   
  Electro-Comm Digital Services Ltd
Polysec House
Blackpole Trading Estate West
Hindlip Lane
Worcester
WR3 8TJ
 
   
Phone:
0845 0940 800
Fax: 0845 0940 122
Web: http://www.ecommdigital.co.uk/
Email: mailto:support@ecommdigital.co.uk

Ad – Hoc
Electro-Comm Digital will supply either a pre-scheduled or on-demand on site support service; this level of support is ideal for non critical repairs or general house keeping duties and is invoiced on an hourly or daily rate.

Service Contracts
Electro-Comm Digital will supply IT support contracts on a 12 month or 3 year agreement. The level of support contracted to will typically reflect a crucial business need such as, rapid response, multiple site support, or regular house keeping duties and repairs. Business contracts are calculated individually with payment expected annually or quarterly in advance.

Outsource Support
Electro-Comm Digital will supply an IT support outsourcing solution for as little or long as required. This service, if utilised correctly gives you access to a bank of technical expertise and will-do structure whilst delivering a cost effective solution. Outsource support is charged on an agreed project or daily rate.

Network Support

Special Projects
Electro-Comm Digital specialise in project work. Our experience includes testing the practicality of a disaster recovery plan for one client, to a nationwide service and exchange pilot scheme for another.
Whatever your requirements we love technical challenges, our charge for this service is dependent on the project critera.

Installation
Electro-Comm Digital realise that no installation request is standard, expectations of responsibility will differ.
We will provide a team of qualified technicians and give them the responsibility to be flexible and deliver to your standards. Installation services are calculated on volume or daily rate.

Remote Management & Support
Electro-Comm Digitals Remote Management & Support contract enables us to solve businesses everyday IT issues and be immediately on hand to remedy potential threats and problems – you don’t do a thing. The contract also includes telephone helpdesk and a prompt on site support structure.